Discover How Effective Network Monitoring Solutions Can Improve Your IT Efficiency

Though the term "network monitoring" looks and sounds like something that is easy to manage, the complex functions it can perform can actually improve your entire business.

Network monitoring tools can prevent unnecessary expenditure on network performance, timely analysis of all the data that is entering your network, increase employee productivity, and save a huge amount on your company infrastructure. Efficient management software carefully monitors your network, detects any unwarranted interruptions during the normal working of your system, and alerts you on security problems. The software works well in accordance with other antivirus programs, providing all the protection you need by eliminating any internal threats, providing more operational visibility, and meeting legal and compliance obligations.

Network monitoring software not only detects any failures and dangers within the network, it can also take proactive and corrective measures with the help of efficient monitoring tools and ensure the smooth upkeep of your network devices. The software will monitor devices such as routers, switches, printers, and faxes. You're assured bandwidth connectivity without connectivity problems, and you can enjoy uninterrupted communication with your clients. With the help of this software, you can monitor which applications are causing problems with your connectivity and address them before your employees experience a single issue.

Efficient IT management is all about foreseeing an emergency situation, updating your network management software, and monitoring constantly to prevent alarming attacks on your computer network. For the most successful of all network monitoring, take extra care of the IT vulnerability that can occur at any point of time in your office. Proper IT management processes include:

- Constant monitoring of all data including official, confidential, and personal information so that no hacker can enter and steal your data.

- Creating an updated backup copy of all of your important data and preparing you to act on any emergencies so that you do not have to rebuild networks from scratch if a disaster occurs.

- Designing an elaborate, efficient, and practical plan to recover your data in case of accidents. Your plan should be able to cover all the necessary information related to your clients, and protect the data they have given you for storage. This plan should also work as an alternative if a problem emerges so you can get your work back on track.

With the high-profile security breaches that could occur in all the big and small computer networks, you need something more than traditional network management tools. You also need network management software that has high visibility and optimum performance level and is highly efficient in foreseeing problems.

There is economical network management software that helps to reduce operational costs, increase employee performance levels, and deliver customer satisfaction. You can select the software that will work well with your business by managing multiple devices and several systems.

There are many software brands to choose from that will help you. When any problems are detected, your network administrators may receive an on-screen or email notification. Some automatic corrective measures include sound alerts, running scripts, and even rebooting and restarting the machines. Automatic discovery of TCP/IP nodes and creation of a topology map of physical and logical changes in the network, multi-platform monitoring, and real-time performance monitoring are key features that should come with the software package you select. For efficient network management, your company should have an updated corporate topology map where you can monitor different types of networks, different applications, desktops, and other remote devices.

Network Monitoring Solutions

Identifying what programs are using your computer's network connection should be pretty simple. You can check your taskbar and see if you have any download managers, web browsers and other applications or games that may depend on the Internet. But keeping your system connected to the Internet without a firewall or virus scanner can pose some security risks especially if your operating system isn't updated. What makes things worse is that you won't be able to detect there are network problems unless you use one or more network monitoring tools. There are a few reasons as to why it is important to perform some network monitoring on your system every now and then.

On a security perspective, network monitoring tools can identify any hidden programs that may be sending or receiving data. This can be bad in both ways since some malware are capable of sending your personal details while other malware can retrieve the necessary commands issued by a hacker to cause more damage to your system. By discovering which programs are doing these things, you can take action immediately. Network monitoring solutions without antivirus capabilities may not be able to tell the difference between bad programs and good programs but you can still try to halt the network activity once you spot it. Network monitors may also uncover programs that are using the network that virus scanners were unable to detect.

Network monitors can also be useful tools in determining why your network or Internet connection is so slow. There could be a single application running in the background that is trying to use all of the available bandwidth to update something or possibly acquire a malware. If the program is experiencing heavy loads, other applications such as web browsers may have difficulty in accessing the Internet. Once again, monitoring it can forcibly close those applications to restore bandwidth. Other network monitors may even allow you to set a bandwidth cap so the bandwidth distribution is more balanced.

Monitoring your network is also important in making sure that nobody accesses your wireless router. Thanks to the latest encryptions, it should be impossible to break into a secure wireless network with a lengthy security key. But hackers are persistent in finding holes and some will take advantage without you knowing it. But if you have a network monitor actively running, you can figure out immediately if someone bypasses the security. Some virus scanners and security suites may even show you a notification if there is something wrong with your network.

Monitoring your network is all about making sure that the most important applications are using the Internet right now. It is also about keeping your network secure at all costs just in case. When security measures fail and intrusions occur you can take action immediately using the data obtained from consistent monitoring.

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The Evolving Landscape of IT Managed Services

The business landscape today is vastly different from what it used to be a decade ago. Many CIOs and IT managers realize that the commercial backdrop is continually evolving and that a professional IT service provider can help mitigate risk, enhance agility and control costs. Most CIOs consider an IT partner as a value addition to their in-house team, since a professional IT managed service provider also helps reduce the complexity of an organisation's IT environment.

IT is no longer an overhead expense, it is a business transformation agent

Forces such as globalisation, consolidation and deregulation have driven organisations to realize that business transformation is a must to gain a competitive edge and to maximise shareholder value. Business leaders understand that IT is no longer an overhead expense. On the contrary, it is a business transformation agent that can drive high impact initiatives, which in turn create incredible business value.

IT budgets are scrutinised more than ever before

Today, CIOs and IT leaders understand that the business value of IT needs justification, and that they need to efficiently manage TCO (Total Cost of Ownership) and boost ROI (Return on Investment) on existing investments on technology.

Today, it is difficult to support a modern, global business with a traditional, in-house approach towards IT

Legacy IT infrastructure is simply not enough to face the fast-paced challenges posed by a modern business. Established managed service providers have the skills and experience that is required to serve global companies with world-class, innovative IT solutions that meet the unique business needs of the organisation. These managed service providers often take the responsibility of managing all third-party providers and create a total managed services solution by efficiently taking care of all client relationships.

Integration projects are no longer stand-alone or secluded

A decade ago, IT transformation projects were often secluded from management and operations. However, that is not the case today, as integration projects are no longer stand-alone, as companies understand that it is crucial to implement integration to realise the full value of their investment on technology.

Organisations rely on IT managed services providers to not only manage IT assets, personnel and processes, but also to mitigate risks

Until a couple of years back, organisations used to partner with managed service providers to exclusively manage technology assets, personnel and processes, but the scenario is different today as companies partner with IT service providers to mitigate risks that are associated with a change in the technology environment.

The IT landscape is continually evolving and IT managed service providers are considered as strategic tools and partners who can help boost business agility, conserve capital and control operational costs.

Is the Term Managed Services Over Used?

Managed Services - what does that mean? If I am a small business owner, what do managed computer services do for my business?

The trend in the small business computer space has been this push towards "managed services" over the past few years. Everybody wants to jump on the managed services bandwagon. Is this the magic pill that will save your small business practice? Trends are shifting toward software and hardware as services rather than products, but what does this mean to the owners of small businesses?

Managed Services in the small business computer space is really a service offering small business specialists are using to extend a level of service where they can better take care of small business technology needs. It offers a full-time computer help desk or IT department that allows the small business to focus on their business and leave the headaches associated with technology to their trusted solution provider.

The problem is that today's small business consultants and owners of small business computer shops are too focused on delivering this managed services offering and forgetting about the client's needs. I have attended conferences in the past three to four years where the same conversations are always occurring around how to compensate employees, how to bill, what services are offered and many more about how to the deliver the service. Why is this? Are we as computer consultants losing focus on what is important to our business?

I have always focused on what the client needs. However, is the market fully aware of what the client needs from a managed services approach to computer support? Do small businesses really want managed services? Everyone in the IT space is jumping on this bandwagon and believe they know what the client needs with managed services but have they forgotten to ask the client.

Managed services needs to be positioned to small business owners in such a manner that shows real benefit to a small business. The "managed services" terminology is a predictable expense for a small business. Their IT support can now become a consistent expense throughout the course of the year which lets a small business budget their IT support costs throughout the year.

Small Business today needs to be educated so that they understand what a managed services solution will do to benefit their business. The popular phrase that the your existing or prospective client will always ask, "what is in it for me" rings true in this technology dependent market. It is not about what is in it for the computer consulting firm-- always what is in it for the client. I am seeing that small business IT support firms are still too focused on what is in it for them, and losing focus on what is it for the client. The small business specialists that clearly understand how to meet the client's wants and needs, will always win.

The term "managed services" is over used. I have taken the approach that we are a Professional Services Organization and do not even the term, mention managed services to the end client. When you shift your mindset to offering a professional service and provide small business with a professional services offering, it doesn't matter if you bill hourly, monthly, annually-- it is about the services you offer and how you take care of your client.

The small business market is made up of four buying groups: stable, mass target, tipping and tipped. The tipped market is actively looking for a new solution to resolve their pain; these are the 3% of the market that are actively looking to replace their existing service offering. The tipping group can be tipped over to a new approach to help with their needs; these are the 7% of the small business market that can be persuaded to look into new offerings to better their business. The mass target is an approachable group that may not be aware they need a new solution. They are unaware that their IT systems are having challenges or specific areas are not even being looked after; 40% of your potential sales can come from this market. The stable market is not even looking; this is about 50% of today's small business market.

Small Business computer consultants need to concentrate on what is best for their clients. It is time to stop the over use of the term "managed services" and just take care of the client's needs. You can have the best managed services business, however, if you focus too much on your internal company needs and forget about the client needs, you will end up with a well planned managed services business, but no actual business.